When ordering from outside of Australia, you are liable for all import duties, customs and taxes levied by the country your order is being shipped to. These will be due at the point of, or after delivery. Robe is not liable for these charges, and we can unfortunately not reimburse or refund them. If you're unsure of your country's charges and import policies, we recommend contacting your local customs office.

Yes - Robe is based in Brisbane, Australia and owned and operated in Australia. Robe uses GeoTrust Secure Socket Layering (SSL), an encryption that ensures safe internet transmission of your personal information. Getrobed.com.au does not store any credit card details, nor do we share your personal information with any third party. Please see our Privacy Policy for more details. If you would like further information, please contact info@getrobed.com.au.

Robe accepts returns if you change your mind or if the garment is unsuitable. We also offer the option to exchange for incorrect sizing and other reasons. Please refer to our Returns Policy for all information on how to process a return or exchange.

To keep your Robe looking beautiful, we recommend treating it with care. Wash it on a gentle cycle with delicate-friendly washing liquid or powder. Avoid rough surfaces and harsh chemicals, and do not tumble dry.